Online Academic Counseling

MCC is now offering Live Chat services for quick answers to general academic counseling questions.

For general questions, click on the gold box located on the bottom right hand corner of the screen. The Chatbot looks like this:
For Confidential Live Chat services, just type Live Chat in the chatbot and you will be connected to a live counselor.

Live Chat - Types of Services:

General Academic Questions
Links to general education/major sheets
Transfer requirements
Registration Issues
Matriculation steps for New and Returning students
Prerequisite Overrides - (if student has transcript available)
Major Changes
Probation information
* Please note: We are unable to complete SEP's or complete a transcript evaluation in the chat. Please contact the Counseling Department at 559-675-4141 or login to your student portal to use Starfish to schedule an appointment with a counselor for these services.

MCC Live Chat Counseling Days and Hours

Fall 2025 – September 1 – December, 2025

Day	Time
Monday	9:00 a.m. to 11:00 a.m. & 1:00 p.m. to 3:00 p.m.
Tuesday	9:00 a.m. to 11:00 a.m. & 1:00 p.m. to 3:00 p.m.
Wednesday	9:00 a.m. to 11:00 a.m.
Thursday	9:00 a.m. to 11:00 a.m. & 1:00 p.m. to 3:00 p.m.

*Note: This schedule is subject to change without notice. If the chat reaches a high number of students, it may temporarily show as unavailable. Please keep trying back, or contact our office for assistance.